Changing from another mobile provider

[Moniquevecchio]

Hello, if I change from another service provider to TPG should I wait until the end of the billing cycle as we are only half way through the billing cycle or will I get charged straight away when I sign up to a new plan with TPG as it says I will be immediately charged.

[Daisy_Dhen]

Hi @Moniquevecchio, 

Welcome to TPG Community! Your TPG billing cycle will only commence once service is activated. Let us have your contact details via private message and we'll have a member of our mobile specialist to contact you. 

How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

You may also check our available mobile plans here: https://tpg.com.au/mobile

Regards, 

Daisy_Dhen