Chatswood slow NBN

[maanyramanan]

Hello my account name is maanyramanan
We are experiencing very slow internet speed whereby we can’t even play videos continuously. I checked the NBN outage page which has no scheduled maintenance or issues listed for my area. Can you please look into this and confirm? Address is 8 Centennial Ave Chatswood. Thanks
Maany

[KarlB]

Hi @maanyramanan,

Welcome to TPG Community!

I have tested your service and wasn't able to detect any network issues.

-What time does the slow speed issue usually start?
-Are you using a wired or a WiFi connection?
-How many devices do you have connected?

I recommend you have a read of the below article on slow speed issues?

https://community.tpg.com.au/t5/Featured-Articles/Slow-speed-issue/ba-p/1197?utm_source=HC

Thanks,
Karl