Connected today and ADSL2 is soooo slow!

[Macktank]

We had our ADSL2+ connected today and are startled by how slow our connection is. We live next door to an exchange and had been advised by TPG that we’d have excellent speeds. Anything up in the southeast suburbs of Melbourne?

[Riezl]

Hi @Macktank,

Welcome to the Community!

We have located your account details and the connection appears to be working fine at the moment.

However, if you are still having issues, please provide us your contact details via PM so we can have a specialist contact you for assistance.