Connection lost

Level 1
I have suddenly lost connection. Have reset and restarted modem, plugged everything out and back in. Still no change. Please advise ASAP.
2 REPLIES 2
Moderator

Hi @4056657 

 

Let me have a look for you.

 

regards,

David_M

Moderator

Hi @4056657 

 

I have checked your NBN-HFC details in the NBN portal, and there appears to be an NBN related outage in your area/on your service.

 

There is no ETA at this point in time. Hopefully it wont be down for too long and is the hands of the NBN-CO.

 

Regards,

David_M