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Hi @salthepal59,
Is this a newly installed service or existing TPG NBN connection? Let us help check see the update and chase this with the relevant team. Could you shoot us a PM with your details so we can proceed with initial assessment.
How to send a PM?
Regards,
The NBN technician has been & fixed my nbn box & I’m now waiting on you to connect my internet so I can set everything up please.
