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Constant Dropouts

rchouse
Level 2
Level 2
‎02-08-2021 07:31 PM

I've been getting constant dropouts for three days now, and it seems to be more regular around peak time. I've never had any issues before.

All the lights are on, on my TP Link Archer VR400, until it disconnects, and then reconnectes a few minutes later, and this goes on and on and on.

It's really quite infuriating as I'm unable to run my D&D campaign for my friends. Does anyone know how to read router logs? I have no idea what I'm looking at.

 

Here's a sample of the logs from my router.

 

2021-08-02 14:58:45 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:00:18 [5] System: DSL Link Down
2021-08-02 15:00:20 [5] System: DSL Training G.994
2021-08-02 15:00:26 [3] PPP: ppp0 User request
2021-08-02 15:00:26 [3] PPP: ppp0 LCP down
2021-08-02 15:00:26 [4] PPP: ppp0 LCP down
2021-08-02 15:00:26 [6] PPP: ppp0 sent [LCP TermReq id=0x3 "User request"]
2021-08-02 15:00:26 [6] PPP: ppp0 sent [LCP TermReq id=0x4 "User request"]
2021-08-02 15:00:30 [3] PPP: ppp0 User request
2021-08-02 15:00:30 [3] PPP: ppp0
2021-08-02 15:00:34 [5] System: DSL Training G.994
2021-08-02 15:00:43 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 15:00:44 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 15:00:45 [5] System: DSL Training G.993 Started
2021-08-02 15:02:27 [5] System: DSL Training G.994
2021-08-02 15:02:51 [5] System: DSL Training G.994
2021-08-02 15:02:56 [5] System: DSL Training G.994
2021-08-02 15:03:05 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 15:03:07 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 15:03:08 [5] System: DSL Training G.993 Started
2021-08-02 15:04:13 [5] System: DSL Training G.994
2021-08-02 15:04:22 [5] System: DSL Training G.994
2021-08-02 15:04:27 [5] System: DSL Training G.994
2021-08-02 15:04:40 [5] System: DSL Training G.994
2021-08-02 15:04:49 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 15:04:51 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 15:04:52 [5] System: DSL Training G.993 Started
2021-08-02 15:06:35 [5] System: DSL Training G.993 Channel Analysis
2021-08-02 15:06:35 [5] System: DSL Link Up us/ds 8398/21760 kbps Type PTM
2021-08-02 15:06:40 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00001995)]
2021-08-02 15:06:40 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xfe926c10>]
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x1 <mru 1492> <auth pap> <magic 0xffaecc3e>]
2021-08-02 15:06:40 [6] PPP: ppp0 sent [LCP ConfAck id=0x1 <mru 1492> <auth pap> <magic 0xffaecc3e>]
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [LCP ConfNak id=0x1 <mru 1492>]
2021-08-02 15:06:40 [6] PPP: ppp0 sent [LCP ConfReq id=0x2 <mru 1492> <magic 0xfe926c10>]
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x2 <mru 1492> <magic 0xfe926c10>]
2021-08-02 15:06:40 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0xfe926c10]
2021-08-02 15:06:40 [6] PPP: ppp0 sent [PAP AuthReq id=0x1 user="rchouse" password=<hidden>]
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0xffaecc3e]
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [PAP AuthAck id=0x1 ""]
2021-08-02 15:06:40 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0x1 <addr 10.20.25.79>]
2021-08-02 15:06:40 [6] PPP: ppp0 sent [IPCP ConfAck id=0x1 <addr 10.20.25.79>]
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x1 <addr 220.253.121.17> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160
2021-08-02 15:06:40 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 <addr 220.253.121.17> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x2 <addr 220.253.121.17> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160
2021-08-02 15:11:41 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:11:41 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:11:42 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:11:42 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:11:44 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:11:44 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:11:48 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:11:48 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:11:56 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:11:56 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:12:12 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:12:12 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:14:14 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:14:14 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:14:15 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:14:15 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:14:17 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:14:17 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:14:21 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:14:21 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:14:21 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:14:22 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:14:22 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:14:23 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:14:24 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:14:25 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:14:28 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:14:29 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:14:36 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:14:37 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:14:52 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:14:53 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:15:04 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:15:04 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:15:05 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:15:05 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:15:05 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:15:06 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:15:06 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:15:07 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:15:08 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:15:09 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:15:12 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:15:13 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:21:23 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:21:23 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:21:23 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:21:24 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:35:28 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:35:28 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:35:29 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:35:29 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:35:31 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:35:31 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:35:35 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:35:35 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:35:43 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:35:43 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:35:59 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:35:59 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:36:35 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:36:35 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:36:36 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:36:36 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:36:38 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:36:38 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:36:42 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:36:42 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:36:50 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:36:50 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:36:50 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:36:50 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:45:50 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:45:50 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:45:50 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:45:51 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:45:51 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:45:51 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 16:04:41 [5] DHCPD: Recv REQUEST from 2E:68:17:04Smiley Very Happy3:18
2021-08-02 16:04:41 [5] DHCPD: Send ACK to 192.168.1.106
2021-08-02 16:08:41 [5] DHCPD: Recv REQUEST from 2E:68:17:04Smiley Very Happy3:18
2021-08-02 16:08:42 [5] DHCPD: Send ACK to 192.168.1.106
2021-08-02 16:11:56 [5] System: LAN3 link up 100 mbps
2021-08-02 16:11:59 [5] System: LAN3 link down
2021-08-02 16:12:00 [5] System: LAN3 link up 100 mbps
2021-08-02 16:12:42 [5] DHCPD: Recv REQUEST from 00:19:03:05:64:33
2021-08-02 16:12:42 [5] DHCPD: Send ACK to 192.168.1.105
2021-08-02 16:35:40 [5] DHCPD: Recv REQUEST from F0:EF:86:A3:12:28
2021-08-02 16:35:40 [5] DHCPD: Send ACK to 192.168.1.103
2021-08-02 17:03:16 [5] DHCPD: Recv REQUEST from 62:75:B6:7A:3E:AF
2021-08-02 17:03:16 [5] DHCPD: Send ACK to 192.168.1.101
2021-08-02 17:07:05 [5] System: LAN1 link down
2021-08-02 17:07:08 [5] System: LAN1 link up 100 mbps
2021-08-02 17:07:10 [5] DHCPD: Recv REQUEST from 30:9C:23Smiley Very Happy7:33:99
2021-08-02 17:07:10 [5] DHCPD: Send ACK to 192.168.1.107
2021-08-02 17:18:15 [5] DHCPD: Recv DISCOVER from B8:F0:09:7B:E6:50
2021-08-02 17:18:15 [5] DHCPD: Send OFFER with ip 192.168.1.100
2021-08-02 17:18:15 [5] DHCPD: Recv REQUEST from B8:F0:09:7B:E6:50
2021-08-02 17:18:16 [5] DHCPD: Send ACK to 192.168.1.100
2021-08-02 17:30:44 [5] DHCPD: Recv REQUEST from 2E:68:17:04Smiley Very Happy3:18
2021-08-02 17:30:44 [5] DHCPD: Send ACK to 192.168.1.106
2021-08-02 17:37:16 [5] DHCPD: Recv DISCOVER from 28:C6:3F:E1:89:8A
2021-08-02 17:37:16 [5] DHCPD: Send OFFER with ip 192.168.1.109
2021-08-02 17:37:16 [5] DHCPD: Recv REQUEST from 28:C6:3F:E1:89:8A
2021-08-02 17:37:17 [5] DHCPD: Send ACK to 192.168.1.109
2021-08-02 17:52:59 [5] System: DSL Link Down
2021-08-02 17:53:04 [3] PPP: ppp0 User request
2021-08-02 17:53:04 [3] PPP: ppp0 LCP down
2021-08-02 17:53:04 [4] PPP: ppp0 LCP down
2021-08-02 17:53:04 [6] PPP: ppp0 sent [LCP TermReq id=0x3 "User request"]
2021-08-02 17:53:04 [5] System: DSL Training G.994
2021-08-02 17:53:04 [6] PPP: ppp0 sent [LCP TermReq id=0x4 "User request"]
2021-08-02 17:53:08 [3] PPP: ppp0 User request
2021-08-02 17:53:08 [3] PPP: ppp0
2021-08-02 17:53:15 [5] System: DSL Training G.994
2021-08-02 17:53:24 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 17:53:26 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 17:53:26 [5] System: DSL Training G.993 Started
2021-08-02 17:55:11 [5] System: DSL Training G.993 Channel Analysis
2021-08-02 17:55:11 [5] System: DSL Link Up us/ds 8303/19950 kbps Type PTM
2021-08-02 17:55:13 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00001ce5)]
2021-08-02 17:55:13 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xf5e19b7c>]
2021-08-02 17:55:13 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x1 <mru 1492> <auth pap> <magic 0xd2dcc279>]
2021-08-02 17:55:13 [6] PPP: ppp0 sent [LCP ConfAck id=0x1 <mru 1492> <auth pap> <magic 0xd2dcc279>]
2021-08-02 17:55:13 [6] PPP: ppp0 rcvd [LCP ConfNak id=0x1 <mru 1492>]
2021-08-02 17:55:13 [6] PPP: ppp0 sent [LCP ConfReq id=0x2 <mru 1492> <magic 0xf5e19b7c>]
2021-08-02 17:55:13 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x2 <mru 1492> <magic 0xf5e19b7c>]
2021-08-02 17:55:13 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0xf5e19b7c]
2021-08-02 17:55:13 [6] PPP: ppp0 sent [PAP AuthReq id=0x1 user="rchouse" password=<hidden>]
2021-08-02 17:55:13 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0xd2dcc279]
2021-08-02 17:55:13 [6] PPP: ppp0 rcvd [PAP AuthAck id=0x1 ""]
2021-08-02 17:55:13 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2021-08-02 17:55:13 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0x1 <addr 10.20.20.167>]
2021-08-02 17:55:13 [6] PPP: ppp0 sent [IPCP ConfAck id=0x1 <addr 10.20.20.167>]
2021-08-02 17:55:13 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x1 <addr 194.193.160.115> <ms-dns1 203.12.160.35> <ms-dns2 203.12.16
2021-08-02 17:55:13 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 <addr 194.193.160.115> <ms-dns1 203.12.160.35> <ms-dns2 203.12.16
2021-08-02 17:55:14 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x2 <addr 194.193.160.115> <ms-dns1 203.12.160.35> <ms-dns2 203.12.16
2021-08-02 18:16:41 [5] System: DSL Link Down
2021-08-02 18:16:47 [3] PPP: ppp0 User request
2021-08-02 18:16:47 [3] PPP: ppp0 LCP down
2021-08-02 18:16:47 [4] PPP: ppp0 LCP down
2021-08-02 18:16:47 [6] PPP: ppp0 sent [LCP TermReq id=0x3 "User request"]
2021-08-02 18:16:47 [6] PPP: ppp0 sent [LCP TermReq id=0x4 "User request"]
2021-08-02 18:16:51 [5] System: DSL Training G.994
2021-08-02 18:16:51 [3] PPP: ppp0 User request
2021-08-02 18:16:51 [3] PPP: ppp0
2021-08-02 18:17:05 [5] System: DSL Training G.994
2021-08-02 18:17:13 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 18:17:15 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 18:17:16 [5] System: DSL Training G.993 Started
2021-08-02 18:18:59 [5] System: DSL Training G.993 Channel Analysis
2021-08-02 18:18:59 [5] System: DSL Link Up us/ds 8333/19415 kbps Type PTM
2021-08-02 18:19:01 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00001ff7)]
2021-08-02 18:19:01 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x55b564c2>]
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x1 <mru 1492> <auth pap> <magic 0x8893b0de>]
2021-08-02 18:19:01 [6] PPP: ppp0 sent [LCP ConfAck id=0x1 <mru 1492> <auth pap> <magic 0x8893b0de>]
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [LCP ConfNak id=0x1 <mru 1492>]
2021-08-02 18:19:01 [6] PPP: ppp0 sent [LCP ConfReq id=0x2 <mru 1492> <magic 0x55b564c2>]
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x2 <mru 1492> <magic 0x55b564c2>]
2021-08-02 18:19:01 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0x55b564c2]
2021-08-02 18:19:01 [6] PPP: ppp0 sent [PAP AuthReq id=0x1 user="rchouse" password=<hidden>]
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x8893b0de]
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [PAP AuthAck id=0x1 ""]
2021-08-02 18:19:01 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0x1 <addr 10.20.25.204>]
2021-08-02 18:19:01 [6] PPP: ppp0 sent [IPCP ConfAck id=0x1 <addr 10.20.25.204>]
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x1 <addr 194.193.50.158> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160
2021-08-02 18:19:01 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 <addr 194.193.50.158> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x2 <addr 194.193.50.158> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160
2021-08-02 18:19:08 [5] DHCPD: Recv REQUEST from 08:78:08:19:E8:B0
2021-08-02 18:19:08 [5] DHCPD: Send ACK to 192.168.1.108

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1 REPLY 1
Anonymous
Not applicable
‎04-08-2021 04:23 PM

Hi @rchouse ,

 

There are different types of dropouts that you may experience:

 

1. Network dropouts, this dropout is caused by a line fault on TPG or NBN's network. Affecting all device(s) LAN/Wireless connected to the modem/router this may require a real-time test and investigation by our Technicians and Engineers.

 

2. Wireless dropouts, this issue only affects the device(s) connected via Wi-Fi which can easily be fix by doing adjustment to the modem/router's settings.

 

3. Dropouts caused by ongoing outage in your area. 

 

In the event that you experience dropouts via Wireless/Wi-Fi connection, we recommend having a read on the following articles:

 

• Troubleshooting a Slow Internet Connection

• Easy Steps to Improve Wi-Fi Connection In Your Home

• Wireless Channel on your modem - what is it and why should I change it

 

For us to further assist you, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

 

@rchouse wrote:

I've been getting constant dropouts for three days now, and it seems to be more regular around peak time. I've never had any issues before.

All the lights are on, on my TP Link Archer VR400, until it disconnects, and then reconnectes a few minutes later, and this goes on and on and on.

It's really quite infuriating as I'm unable to run my D&D campaign for my friends. Does anyone know how to read router logs? I have no idea what I'm looking at.

 

Here's a sample of the logs from my router.

 

2021-08-02 14:58:45 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:00:18 [5] System: DSL Link Down
2021-08-02 15:00:20 [5] System: DSL Training G.994
2021-08-02 15:00:26 [3] PPP: ppp0 User request
2021-08-02 15:00:26 [3] PPP: ppp0 LCP down
2021-08-02 15:00:26 [4] PPP: ppp0 LCP down
2021-08-02 15:00:26 [6] PPP: ppp0 sent [LCP TermReq id=0x3 "User request"]
2021-08-02 15:00:26 [6] PPP: ppp0 sent [LCP TermReq id=0x4 "User request"]
2021-08-02 15:00:30 [3] PPP: ppp0 User request
2021-08-02 15:00:30 [3] PPP: ppp0
2021-08-02 15:00:34 [5] System: DSL Training G.994
2021-08-02 15:00:43 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 15:00:44 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 15:00:45 [5] System: DSL Training G.993 Started
2021-08-02 15:02:27 [5] System: DSL Training G.994
2021-08-02 15:02:51 [5] System: DSL Training G.994
2021-08-02 15:02:56 [5] System: DSL Training G.994
2021-08-02 15:03:05 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 15:03:07 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 15:03:08 [5] System: DSL Training G.993 Started
2021-08-02 15:04:13 [5] System: DSL Training G.994
2021-08-02 15:04:22 [5] System: DSL Training G.994
2021-08-02 15:04:27 [5] System: DSL Training G.994
2021-08-02 15:04:40 [5] System: DSL Training G.994
2021-08-02 15:04:49 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 15:04:51 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 15:04:52 [5] System: DSL Training G.993 Started
2021-08-02 15:06:35 [5] System: DSL Training G.993 Channel Analysis
2021-08-02 15:06:35 [5] System: DSL Link Up us/ds 8398/21760 kbps Type PTM
2021-08-02 15:06:40 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00001995)]
2021-08-02 15:06:40 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xfe926c10>]
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x1 <mru 1492> <auth pap> <magic 0xffaecc3e>]
2021-08-02 15:06:40 [6] PPP: ppp0 sent [LCP ConfAck id=0x1 <mru 1492> <auth pap> <magic 0xffaecc3e>]
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [LCP ConfNak id=0x1 <mru 1492>]
2021-08-02 15:06:40 [6] PPP: ppp0 sent [LCP ConfReq id=0x2 <mru 1492> <magic 0xfe926c10>]
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x2 <mru 1492> <magic 0xfe926c10>]
2021-08-02 15:06:40 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0xfe926c10]
2021-08-02 15:06:40 [6] PPP: ppp0 sent [PAP AuthReq id=0x1 user="rchouse" password=<hidden>]
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0xffaecc3e]
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [PAP AuthAck id=0x1 ""]
2021-08-02 15:06:40 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0x1 <addr 10.20.25.79>]
2021-08-02 15:06:40 [6] PPP: ppp0 sent [IPCP ConfAck id=0x1 <addr 10.20.25.79>]
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x1 <addr 220.253.121.17> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160
2021-08-02 15:06:40 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 <addr 220.253.121.17> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160
2021-08-02 15:06:40 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x2 <addr 220.253.121.17> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160
2021-08-02 15:11:41 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:11:41 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:11:42 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:11:42 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:11:44 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:11:44 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:11:48 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:11:48 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:11:56 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:11:56 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:12:12 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:12:12 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:14:14 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:14:14 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:14:15 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:14:15 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:14:17 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:14:17 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:14:21 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:14:21 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:14:21 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:14:22 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:14:22 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:14:23 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:14:24 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:14:25 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:14:28 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:14:29 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:14:36 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:14:37 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:14:52 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:14:53 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:15:04 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:15:04 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:15:05 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:15:05 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:15:05 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:15:06 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:15:06 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:15:07 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:15:08 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:15:09 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:15:12 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:15:13 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:21:23 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:21:23 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:21:23 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:21:24 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:35:28 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:35:28 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:35:29 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:35:29 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:35:31 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:35:31 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:35:35 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:35:35 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:35:43 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:35:43 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:35:59 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:35:59 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:36:35 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:36:35 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:36:36 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:36:36 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:36:38 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:36:38 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:36:42 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:36:42 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:36:50 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:36:50 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:36:50 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:36:50 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:45:50 [5] DHCPD: Recv DISCOVER from AC:1F:09:00:F1:93
2021-08-02 15:45:50 [5] DHCPD: Send OFFER with ip 192.168.1.102
2021-08-02 15:45:50 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:45:51 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 15:45:51 [5] DHCPD: Recv REQUEST from AC:1F:09:00:F1:93
2021-08-02 15:45:51 [5] DHCPD: Send ACK to 192.168.1.102
2021-08-02 16:04:41 [5] DHCPD: Recv REQUEST from 2E:68:17:04Smiley Very Happy3:18
2021-08-02 16:04:41 [5] DHCPD: Send ACK to 192.168.1.106
2021-08-02 16:08:41 [5] DHCPD: Recv REQUEST from 2E:68:17:04Smiley Very Happy3:18
2021-08-02 16:08:42 [5] DHCPD: Send ACK to 192.168.1.106
2021-08-02 16:11:56 [5] System: LAN3 link up 100 mbps
2021-08-02 16:11:59 [5] System: LAN3 link down
2021-08-02 16:12:00 [5] System: LAN3 link up 100 mbps
2021-08-02 16:12:42 [5] DHCPD: Recv REQUEST from 00:19:03:05:64:33
2021-08-02 16:12:42 [5] DHCPD: Send ACK to 192.168.1.105
2021-08-02 16:35:40 [5] DHCPD: Recv REQUEST from F0:EF:86:A3:12:28
2021-08-02 16:35:40 [5] DHCPD: Send ACK to 192.168.1.103
2021-08-02 17:03:16 [5] DHCPD: Recv REQUEST from 62:75:B6:7A:3E:AF
2021-08-02 17:03:16 [5] DHCPD: Send ACK to 192.168.1.101
2021-08-02 17:07:05 [5] System: LAN1 link down
2021-08-02 17:07:08 [5] System: LAN1 link up 100 mbps
2021-08-02 17:07:10 [5] DHCPD: Recv REQUEST from 30:9C:23Smiley Very Happy7:33:99
2021-08-02 17:07:10 [5] DHCPD: Send ACK to 192.168.1.107
2021-08-02 17:18:15 [5] DHCPD: Recv DISCOVER from B8:F0:09:7B:E6:50
2021-08-02 17:18:15 [5] DHCPD: Send OFFER with ip 192.168.1.100
2021-08-02 17:18:15 [5] DHCPD: Recv REQUEST from B8:F0:09:7B:E6:50
2021-08-02 17:18:16 [5] DHCPD: Send ACK to 192.168.1.100
2021-08-02 17:30:44 [5] DHCPD: Recv REQUEST from 2E:68:17:04Smiley Very Happy3:18
2021-08-02 17:30:44 [5] DHCPD: Send ACK to 192.168.1.106
2021-08-02 17:37:16 [5] DHCPD: Recv DISCOVER from 28:C6:3F:E1:89:8A
2021-08-02 17:37:16 [5] DHCPD: Send OFFER with ip 192.168.1.109
2021-08-02 17:37:16 [5] DHCPD: Recv REQUEST from 28:C6:3F:E1:89:8A
2021-08-02 17:37:17 [5] DHCPD: Send ACK to 192.168.1.109
2021-08-02 17:52:59 [5] System: DSL Link Down
2021-08-02 17:53:04 [3] PPP: ppp0 User request
2021-08-02 17:53:04 [3] PPP: ppp0 LCP down
2021-08-02 17:53:04 [4] PPP: ppp0 LCP down
2021-08-02 17:53:04 [6] PPP: ppp0 sent [LCP TermReq id=0x3 "User request"]
2021-08-02 17:53:04 [5] System: DSL Training G.994
2021-08-02 17:53:04 [6] PPP: ppp0 sent [LCP TermReq id=0x4 "User request"]
2021-08-02 17:53:08 [3] PPP: ppp0 User request
2021-08-02 17:53:08 [3] PPP: ppp0
2021-08-02 17:53:15 [5] System: DSL Training G.994
2021-08-02 17:53:24 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 17:53:26 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 17:53:26 [5] System: DSL Training G.993 Started
2021-08-02 17:55:11 [5] System: DSL Training G.993 Channel Analysis
2021-08-02 17:55:11 [5] System: DSL Link Up us/ds 8303/19950 kbps Type PTM
2021-08-02 17:55:13 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00001ce5)]
2021-08-02 17:55:13 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xf5e19b7c>]
2021-08-02 17:55:13 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x1 <mru 1492> <auth pap> <magic 0xd2dcc279>]
2021-08-02 17:55:13 [6] PPP: ppp0 sent [LCP ConfAck id=0x1 <mru 1492> <auth pap> <magic 0xd2dcc279>]
2021-08-02 17:55:13 [6] PPP: ppp0 rcvd [LCP ConfNak id=0x1 <mru 1492>]
2021-08-02 17:55:13 [6] PPP: ppp0 sent [LCP ConfReq id=0x2 <mru 1492> <magic 0xf5e19b7c>]
2021-08-02 17:55:13 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x2 <mru 1492> <magic 0xf5e19b7c>]
2021-08-02 17:55:13 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0xf5e19b7c]
2021-08-02 17:55:13 [6] PPP: ppp0 sent [PAP AuthReq id=0x1 user="rchouse" password=<hidden>]
2021-08-02 17:55:13 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0xd2dcc279]
2021-08-02 17:55:13 [6] PPP: ppp0 rcvd [PAP AuthAck id=0x1 ""]
2021-08-02 17:55:13 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2021-08-02 17:55:13 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0x1 <addr 10.20.20.167>]
2021-08-02 17:55:13 [6] PPP: ppp0 sent [IPCP ConfAck id=0x1 <addr 10.20.20.167>]
2021-08-02 17:55:13 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x1 <addr 194.193.160.115> <ms-dns1 203.12.160.35> <ms-dns2 203.12.16
2021-08-02 17:55:13 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 <addr 194.193.160.115> <ms-dns1 203.12.160.35> <ms-dns2 203.12.16
2021-08-02 17:55:14 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x2 <addr 194.193.160.115> <ms-dns1 203.12.160.35> <ms-dns2 203.12.16
2021-08-02 18:16:41 [5] System: DSL Link Down
2021-08-02 18:16:47 [3] PPP: ppp0 User request
2021-08-02 18:16:47 [3] PPP: ppp0 LCP down
2021-08-02 18:16:47 [4] PPP: ppp0 LCP down
2021-08-02 18:16:47 [6] PPP: ppp0 sent [LCP TermReq id=0x3 "User request"]
2021-08-02 18:16:47 [6] PPP: ppp0 sent [LCP TermReq id=0x4 "User request"]
2021-08-02 18:16:51 [5] System: DSL Training G.994
2021-08-02 18:16:51 [3] PPP: ppp0 User request
2021-08-02 18:16:51 [3] PPP: ppp0
2021-08-02 18:17:05 [5] System: DSL Training G.994
2021-08-02 18:17:13 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 18:17:15 [5] System: DSL G.994 Non-Standard Info Received
2021-08-02 18:17:16 [5] System: DSL Training G.993 Started
2021-08-02 18:18:59 [5] System: DSL Training G.993 Channel Analysis
2021-08-02 18:18:59 [5] System: DSL Link Up us/ds 8333/19415 kbps Type PTM
2021-08-02 18:19:01 [6] PPP: ppp0 sent [PADI Host-Uniq(0x00001ff7)]
2021-08-02 18:19:01 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x55b564c2>]
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x1 <mru 1492> <auth pap> <magic 0x8893b0de>]
2021-08-02 18:19:01 [6] PPP: ppp0 sent [LCP ConfAck id=0x1 <mru 1492> <auth pap> <magic 0x8893b0de>]
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [LCP ConfNak id=0x1 <mru 1492>]
2021-08-02 18:19:01 [6] PPP: ppp0 sent [LCP ConfReq id=0x2 <mru 1492> <magic 0x55b564c2>]
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x2 <mru 1492> <magic 0x55b564c2>]
2021-08-02 18:19:01 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0x55b564c2]
2021-08-02 18:19:01 [6] PPP: ppp0 sent [PAP AuthReq id=0x1 user="rchouse" password=<hidden>]
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x8893b0de]
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [PAP AuthAck id=0x1 ""]
2021-08-02 18:19:01 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0x1 <addr 10.20.25.204>]
2021-08-02 18:19:01 [6] PPP: ppp0 sent [IPCP ConfAck id=0x1 <addr 10.20.25.204>]
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x1 <addr 194.193.50.158> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160
2021-08-02 18:19:01 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 <addr 194.193.50.158> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160
2021-08-02 18:19:01 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x2 <addr 194.193.50.158> <ms-dns1 203.12.160.35> <ms-dns2 203.12.160
2021-08-02 18:19:08 [5] DHCPD: Recv REQUEST from 08:78:08:19:E8:B0
2021-08-02 18:19:08 [5] DHCPD: Send ACK to 192.168.1.108

 

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