Constant connection issues

[peachlet]

For the last month I've had constant issues with my service. My internet drops out every 5 minutes, I get constant secure network error, network protocol error, problem loading page, network connection error warnings. I can't even stream anything on netflix or stan without it buffering multiple times. I've restarted and reset my modem which has made no difference. Is there anything else I can do to stop the constant drop outs?

[Anonymous]

Hi @peachlet,

Welcome to the community!

We are sorry to know that you're having dropouts on your service. We'd love to help and like to get the bottom of this issue. On which device(s) you experience this issue?

We tried to use your community details to pull up the account unfortunately no match. Feel free to drop me your best account details (Username/Customer ID or Contact number on file)

In case you need a reference:

How do I private message (PM) in the community

Regards,