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Constant drop outs and slow internet speeds.

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Level 1c
I have been having constant internet drop outs (aprrox every 10-15 mins) and really slow upload and download speeds for the passed 3 days now. The internet struggles to stream video and download images.

I have checked the website for planned outages and tried resetting my router multiple times but no luck.

Update: Now no internet access at all!

Any help would be greatly appreciated as I have to work from home.
1 REPLY 1
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Moderator

Hi @tobyharris747 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community