Constant dropouts

[Hoboski]

I need help with the constant dropouts with my account please someone help me. As good as the service team are over the phone nobody has been able to help with the dropouts. Turning modem off and on doesn’t solve the issue

[Shane]

Hi @Hoboski ,

Let us help check what causing the connection dropouts and get to the bottom of this. Could you send us your details to proceed with the initial investigation?

How to send a PM? 

Regards,

I need help with the constant dropouts with my account please someone help me. As good as the service team are over the phone nobody has been able to help with the dropouts. Turning modem off and on doesn’t solve the issue

[Hoboski]

Just send a pm with my username