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Contacted you billion times already, no answer

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Level 1

Hi, my internet doesn't works in the last 2 weeks. 

Called your customer services at least 10 times already, never noone picks up the phone... 

Emaild here to the support at least 5 different days already, never noone answered.... 

Are you able to fix my internet. It's abnormal, that im paying the monthly fee and Im having an itnernet connection, what doesn't works!!!!!