Continual dropouts

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Level 1a
I keep getting continual dropouts, it's bordering on ridiculous. I've had NBN out twice Inthe last fortnight to fix things but nothing has changed. Tpg support Do not answer calls, only at their convenience. Can a mod please raise a service request?
2 REPLIES 2
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Moderator

Hi @Gsdkain 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @Gsdkain 


Can you please Private Message(PM) me your Username/CID/Service address for the service you need help on so i can pull up your account.


How to PM.
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45


Regards,
David_M