Hi I have been on hold for over two hours and I would like to know how I can talk to someone about my problem with my internet. The phone says you can get help 24 hours a day but I am unable to get any help. I have downloaded the app and put in my issue and it says fault type and that it is unresolved but will anyone contact me? What happens now? How do I know anyone is looking at it? The chat does not seem to work either? Is there anyway of contacting anybody?
Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.
To learn how to send a private message, click here.