Hi I have been on hold for over two hours and I would like to know how I can talk to someone about my problem with my internet. The phone says you can get help 24 hours a day but I am unable to get any help. I have downloaded the app and put in my issue and it says fault type and that it is unresolved but will anyone contact me? What happens now? How do I know anyone is looking at it? The chat does not seem to work either? Is there anyway of contacting anybody? Vivien
