Have just changed to WIN10.
All phyisical connections ok, but evertime i turn on computor, i have to reset modem to get connection.
Wireless works fine, problem just at desk top hard wired connection.
I am usingfirefox as browser.
Welcome to TPG Community!
It's strange that your wired computer is having issues connecting to the internet.
Have you tried connecting it to a different LAN port on the modem? How about using a different LAN cable? Have you also tried using a different computer for comparative testing?
Have used a new LAN cable, and it is a new computer running WIN10
Logged on this morning, and had same problem, but it did not reset when I reintiated Modem.
Had to master reset NBN interface to get back on line.
We have NBN HFC.
Thanks @Horse3601. Are you able to PM us your TPG customer ID, username and address so we can pull up the account and check the status of the service?
To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community
Has been done, and all is good.
Not sure what is happening, when I came home new computer connected OK.
Logged off and came back to it and could not get internet.
Connected straight to old pc running Linux and connected straight away