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Disconnect tpg connection

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Level 1
Hi Sir/mam, please disconnect my account 4656897 on 10/04/20. Because I am moving house, and I do not need any more internet. Please refund my money of unused data for this month. I will send u lots email and try to call u but still not answering.plz call or send me back email as soon as possible. Thanks
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Level 1