TPG Community

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Disconnected internet

Level 1
Since 3days ago, the Internet suddenly disconnected and never comes back.
Phone service is busy. Very difficult to talk to somebody
Please check what happened here
Address :3409/200 Spencer St.
Melbourne 3000
Uesername: 3409spencer

I'm looking forward your reply


Hi @3409spencer,


Welcome to TPG Community!


We have located the account using your community details and we can see that your issue has been escalated to our Engineering Team.


The Team is working on sending a technician and we'll have the case engineer contact you before 5PM NSW Time today to discuss the schedule.


Feel free to message us should you have a preferred contact number and time.


Let us know should you have further queries. Thank you.