Disconnection

swathi
Level 2
Dear customer service team
 
My Internet Account no is 5218565 . I would like to inform you that my internet connection NBN broadband is not working since march 15 th 2020. Constantly trying  to contact you on online chat and phone since then but unsuccessful. I would like to cancel my subscription for home internet with TPG as soon as possible.
 
Kind Regards
Swathi Kommaguri 
Chandra Vadapalli 
1 REPLY 1
luisc
Moderator

Hi swathi,

 

My apologies if you are not able to reach our support people.

I confirmed that your case has been escalated, we will contact you as earlies possible.

Thanks