Double Payment

[Jika]

Hello,
Since February, TPG has took a double payment from my account. I'd like to refund my extra bill payment. I’m so upset for it. Why is that??!!!

Can you my payment account check and cancel direct payment also refund my money back ASAP!!!!

[Riezl]

Hi @Jika, we have raised your concern to our Accounts Team and one of our account specialists will be in touch to address the matter. Kindly await a call within the day.