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Download speed slower than upload speed NBN 50

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Level 2

I've requested an NBN plan change from 12Mbps to 50Mbps. However speed tests show my download is only around 11Mbps while my upload is ~18Mbps!

 

I'm on HFC.

 

Speed test link

http://tpg.speedtestcustom.com/result/55f45030-8dc1-11e9-b5f9-ed4427c64dde

 

Can you please help? 

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 2

It's back to normal now. Will monitor if the issue happens gain.

View solution in original post

2 REPLIES 2
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Level 2

It's back to normal now. Will monitor if the issue happens gain.

View solution in original post

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Moderator

Hi @tommyqqt,

 

We're glad to know that the connection speed went back to normal. In case you will experience difficulties in the future do not hesitate to create a thread here in our community.

 

Cheers!