I've requested an NBN plan change from 12Mbps to 50Mbps. However speed tests show my download is only around 11Mbps while my upload is ~18Mbps!
I'm on HFC.
Speed test link
Can you please help?
We're glad to know that the connection speed went back to normal. In case you will experience difficulties in the future do not hesitate to create a thread here in our community.