Drop outs

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Level 1a
Hello, I recently got my internet changed from 25 mbps to 50. As an upgrade. I have had my service for years very cosistantly providing 16-21 mbps. The Change has made the service unreliable with many many times a day providing 0.001 mbps. It needs reverting. What can I do. Please and thank you.
1 REPLY 1
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Moderator

Hi Natahn313,

 

Have you perform any troubleshooting since the upgrade?

https://community.tpg.com.au/t5/Featured-Articles/NBN-FTTN-FTTB-Setup-General-Setup/ba-p/56

 

Thanks