Dropouts on NBN Brisbane

[492kw]

I have been playing games and gets disconnected a few times a day. also while in Zoom meetings for work keeps getting minor drops and reconnects. A drop even happened during my test on the speed test with TPG as per attached picture.

I checked tpg NBN status... nothing. So what's going on? I got dropouts a few months back then it's been good for months now. its back. Please have a look for me.

Thanks

[Riezl]

Hi @492kw , sorry to know that you are having issues with the service. Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community 

[492kw]

PM'd