Dropouts

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Level 1a
I have been having problems with wifi dropping out in other rooms of my house so I followed the instructions given here and changed the channel to 11. This was good for a few hours and then it dropped out in every room in the house and didn’t come back on so I got in and changed it to channel 6. When I first had a look at the channel I was on it said 194 before I made any changes. Can you please check my nbn from your end. I can’t get through on the phone.
1 REPLY 1
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Moderator

Hi lindataylor63,

 

The channels that you are mention are on 2.4GHz (best channels 1,6,11). If you see more than 3 wifi networks with full bars (signal) you definitely have an EFM interference.

You may need to use the 5GHz (TPG device is capable of it), or a repeater in the worst area of the premises.

https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Hom...

 

Please advice if any assistance is required