TPG Community

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Exceed monthly download allowance

Level 1a

Can you top up your monthly broadband download allowance if you go over? Need some extra GB for 7 days

1 REPLY 1
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Moderator

Hi @Rellice ,

 

Welcome to TPG Community!

 

We were able to pull up your account using your community details. TPG's current business structure does not allow additional access fees to be billed against your account upon request.

 

We are sorry to inform you that TPG is unable to change the download limitations for your current package.

 

Let us know if you require further assistance.

 

Cheers!
Angeli_L