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Extremely slow ADSL 2+ Speed

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Level 1b

I have had ADSL 2+ for a few weeks but the speed is extremely slow. According to the TPG coverage map I am less I than 3kms from the DSLAM, yet I am getting a max download speed of 6Mbps and at night I get 2Mbps. Most of the time I have to use my mobile data to access anything. Can someone please check the line and advise if there is a problem. 

1 REPLY
Moderator

Hi @kjtinlin74,

 

I ran initial tests on your connection and it shows connected for 1week 2d 22h 12m getting a passing speed and no line faults were found. I refreshed your service connection to our network. I will monitor your connection for the next 24hrs. Let us know if you will still experience slow connection at night.

Cheers!