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Extremely slow upload speeds

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Level 1b

Hi, 

I am working from home and having some seriously slow upload speeds which is impacting my work significantly. 

Not sure how to fix this, please help!

 

upload speed.JPG

1 ACCEPTED SOLUTION

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Moderator

Hi @phillipculpan1 

 

The NBN12 plan that you are on has a maximum of 12Mbps downstream and 1Mbps upstream. The speeds you are getting are spot on for your plan.

 

If you are needing faster uploads you should look at upgrading your plan. See details below how to upgrade via My Account.

 

https://community.tpg.com.au/t5/Broadband-Internet/How-to-Change-NBN-Plan-Online-via-TPG-My-Account/...

 

Regards,

Karl

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2 REPLIES 2
Highlighted
Moderator

Hi @phillipculpan1 

 

The NBN12 plan that you are on has a maximum of 12Mbps downstream and 1Mbps upstream. The speeds you are getting are spot on for your plan.

 

If you are needing faster uploads you should look at upgrading your plan. See details below how to upgrade via My Account.

 

https://community.tpg.com.au/t5/Broadband-Internet/How-to-Change-NBN-Plan-Online-via-TPG-My-Account/...

 

Regards,

Karl

View solution in original post

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Level 1b

Thanks Karl, 

However, i can't see anywhere that specifies what the upload speed is for either plan above the one I am currently on. 

Please advise?