Extremely slow

[SeanPointing]

Hi, 

I have been experiencing incredibly slow upload speeds. I just ran a speed test and am getting 12mbps down and 0.3mbps.

Is there anything I can do to improve this as I am really struggling to work with this speed?

Many thanks 

Sean

[Riezl]

Hi @SeanPointing,

We've created some articles that will help you troubleshoot the Slow speed issue.

If you are using a WIFI connection, then you may check these links to improve your home network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If you need further assistance, please PM us your TPG customer ID, username and complete address.

To send a PM, please refer to this link: How do I private message (PM) in the community