Hi TPG Team
I have been trying to reach support but have been unable to do so. I have extremely slow upload speed. I currently have 2 apartments in the same building, one is fine and the other seems to be capped at 1mbps upload. We have also previously used tpg in another 2 different apartments, again in the same building and it was also fine.
I dont use this apartments internet much but whenever I do, it is extremely frustrating - please advise.
Many Thanks in advance.
Hi @Chuting ,
We've created some articles that will help you troubleshoot the Slow speed issue.
If you are using a WIFI connection, then you may check these links to improve your home network.
If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.
To send a PM, please refer to this link: How do I private message (PM) in the community