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FTTB drops every hour on the dot.

Pinkyoshi
Level 2

so last 2 days i've started getting dropouts in afternoon. They seem to come in equal intervals. today exactly at 6pm and 7pm my dsl disconnecte.  Sync speeds are normal. 6+ SNR 

 

Please advise. 

 

 

2023-6-13 19:4:45 User Management web 1 User admin login from 192.168.1.13 successfully.
2023-6-13 19:0:52 Daemon Notice cms 1 WAN connection(IP:203.220.53.32,DNS server:203.12.160.35,203.12.160.36) INTERNET_R_VID_2 connected.
2023-6-13 19:0:52 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 connected.
2023-6-13 19:0:32 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 19:0:30 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-13 19:0:29 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 19:0:28 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 19:0:26 User Notice cms 1 DSL activate successfully
2023-6-13 19:0:7 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-13 19:0:3 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 disconnected.(ERROR_AUTHENTICATION_FAILURE)
2023-6-13 19:0:1 User Notice cms 1 DSL deactivate
2023-6-13 18:57:50 Daemon Notice cms 1 WAN connection(IP:61.68.131.224,DNS server:203.12.160.35,203.12.160.36) INTERNET_R_VID_2 connected.
2023-6-13 18:57:50 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 connected.
2023-6-13 18:57:30 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 18:57:28 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-13 18:57:26 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 18:57:26 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 18:57:24 User Notice cms 1 DSL activate successfully
2023-6-13 18:57:5 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-13 18:57:1 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 disconnected.(ERROR_AUTHENTICATION_FAILURE)
2023-6-13 18:56:59 User Notice cms 1 DSL deactivate
2023-6-13 18:52:48 Daemon Notice cms 1 WAN connection(IP:60.241.189.70,DNS server:203.12.160.35,203.12.160.36) INTERNET_R_VID_2 connected.
2023-6-13 18:52:48 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 connected.
2023-6-13 18:52:39 User Management cms 1 Change ppp wan configuration(User:vladmv51).
2023-6-13 18:52:32 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 disconnected.(ERROR_NONE)
2023-6-13 18:49:46 User Management web 1 User admin login from 192.168.1.14 successfully.
2023-6-13 18:2:18 Daemon Notice cms 1 WAN connection(IP:203.194.41.169,DNS server:203.12.160.35,203.12.160.36) INTERNET_R_VID_2 connected.
2023-6-13 18:2:18 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 connected.
2023-6-13 18:2:1 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 18:1:59 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-13 18:1:57 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 18:1:57 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 18:1:54 User Notice cms 1 DSL activate successfully
2023-6-13 18:1:35 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-13 18:1:31 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 disconnected.(ERROR_NONE)
2023-6-13 18:1:29 User Notice cms 1 DSL deactivate
2023-6-13 18:1:6 Daemon Notice cms 1 WAN connection(IP:210.84.30.51,DNS server:203.12.160.35,203.12.160.36) INTERNET_R_VID_2 connected.
2023-6-13 18:1:6 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 connected.
2023-6-13 18:0:49 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 18:0:47 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-13 18:0:45 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 18:0:45 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 18:0:42 User Notice cms 1 DSL activate successfully
2023-6-13 18:0:23 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-13 18:0:19 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 disconnected.(ERROR_NONE)
2023-6-13 18:0:17 User Notice cms 1 DSL deactivate
2023-6-13 17:55:45 Kernel Alert klog 104602 104602 Drop Error packet,may be PS or DA. src=185.224.128.27 DST=210.84.5.14 LEN=40 TOS=0x00 PREC=0x00 TTL=245 ID=54321 PROTO=TCP SPT=53969 DPT=17000 WINDOW=65535 RES=0x00 SYN URGP=0 MARK=0x8000000
2023-6-13 17:55:9 Daemon Notice cms 1 WAN connection(IP:210.84.5.14,DNS server:203.12.160.35,203.12.160.36) INTERNET_R_VID_2 connected.
2023-6-13 17:55:9 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 connected.
2023-6-13 17:54:52 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 17:54:50 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-13 17:54:49 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 17:54:49 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 17:54:46 User Notice cms 1 DSL activate successfully
2023-6-13 17:54:27 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-13 17:54:23 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 disconnected.(ERROR_NONE)
2023-6-13 17:54:21 User Notice cms 1 DSL deactivate
2023-6-13 17:43:15 Daemon Notice cms 1 WAN connection(IP:220.253.248.136,DNS server:203.12.160.35,203.12.160.36) INTERNET_R_VID_2 connected.
2023-6-13 17:43:15 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 connected.
2023-6-13 17:42:58 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 17:42:56 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-13 17:42:55 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 17:42:55 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-13 17:42:52 User Notice cms 1 DSL activate successfully
2023-6-13 17:42:33 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-13 17:42:29 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 disconnected.(ERROR_NONE)
2023-6-13 17:42:27 User Notice cms 1 DSL deactivate

 

2023-6-12 13:54:47 User Management web 1 User admin login from 192.168.1.14 successfully.
2023-6-12 13:54:31 Daemon Notice cms 1 WAN connection(IP:61.68.176.34,DNS server:203.12.160.35,203.12.160.36) INTERNET_R_VID_2 connected.
2023-6-12 13:54:31 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 connected.
2023-6-12 13:54:14 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 13:54:12 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-12 13:54:11 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 13:54:11 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 13:54:8 User Notice cms 1 DSL activate successfully
2023-6-12 13:53:49 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-12 13:53:45 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 disconnected.(ERROR_NONE)
2023-6-12 13:53:43 User Notice cms 1 DSL deactivate
2023-6-12 13:28:59 Daemon Notice cms 1 WAN connection(IP:202.125.20.9,DNS server:203.12.160.35,203.12.160.36) INTERNET_R_VID_2 connected.
2023-6-12 13:28:59 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 connected.
2023-6-12 13:28:42 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 13:28:40 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-12 13:28:40 User Management web 1 User admin login from 192.168.1.14 successfully.
2023-6-12 13:28:39 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 13:28:39 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 13:28:36 User Notice cms 1 DSL activate successfully
2023-6-12 13:28:17 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-12 13:28:13 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 disconnected.(ERROR_NONE)
2023-6-12 13:28:11 User Notice cms 1 DSL deactivate
2023-6-12 12:59:44 Daemon Notice cms 1 WAN connection(IP:14.201.149.31,DNS server:203.12.160.35,203.12.160.36) INTERNET_R_VID_2 connected.
2023-6-12 12:59:44 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 connected.
2023-6-12 12:59:27 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 12:59:25 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-12 12:59:23 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 12:59:23 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 12:59:21 User Notice cms 1 DSL activate successfully
2023-6-12 12:59:1 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-12 12:58:58 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 disconnected.(ERROR_NONE)
2023-6-12 12:58:56 User Notice cms 1 DSL deactivate
2023-6-12 11:52:46 Daemon Notice cms 1 WAN connection(IP:61.68.177.177,DNS server:203.12.160.35,203.12.160.36) INTERNET_R_VID_2 connected.
2023-6-12 11:52:46 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 connected.
2023-6-12 11:52:26 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 11:52:24 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-12 11:52:23 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 11:52:23 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 11:52:20 User Notice cms 1 DSL activate successfully
2023-6-12 11:52:1 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-12 11:51:57 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 disconnected.(ERROR_NONE)
2023-6-12 11:51:55 User Notice cms 1 DSL deactivate
2023-6-12 11:37:2 Daemon Notice cms 1 WAN connection(IP:110.175.191.213,DNS server:203.12.160.35,203.12.160.36) INTERNET_R_VID_2 connected.
2023-6-12 11:37:2 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 connected.
2023-6-12 11:36:45 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 11:36:43 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-12 11:36:41 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 11:36:41 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 11:36:38 User Notice cms 1 DSL activate successfully
2023-6-12 11:36:37 User Management web 1 User admin login from 192.168.1.14 successfully.
2023-6-12 11:36:19 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-12 11:36:15 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 disconnected.(ERROR_NONE)
2023-6-12 11:36:13 User Notice cms 1 DSL deactivate
2023-6-12 11:0:52 Daemon Notice cms 1 WAN connection(IP:124.170.8.51,DNS server:203.12.160.35,203.12.160.36) INTERNET_R_VID_2 connected.
2023-6-12 11:0:52 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 connected.
2023-6-12 11:0:35 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 11:0:33 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-12 11:0:32 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 11:0:32 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 connected.
2023-6-12 11:0:29 User Notice cms 1 DSL activate successfully
2023-6-12 11:0:10 Daemon Notice cms 1 WAN connection OTHER_B_VID_9 disconnected.(ERROR_UNKNOWN)
2023-6-12 11:0:6 Daemon Notice cms 1 WAN connection INTERNET_R_VID_2 disconnected.(ERROR_NONE)
2023-6-12 11:0:4 User Notice cms 1 DSL deactivate

 

1 REPLY 1
Shane
Moderator

Hi @Pinkyoshi ,

 

Let us help identify what causing dropouts to the connection. Could you send us a PM with your details to better understand the situation.

 

How to send a PM? 

 

Regards,

 

FTTB drops every hour on the dot.

so last 2 days i've started getting dropouts in afternoon. They seem to come in equal intervals. today exactly at 6pm and 7pm my dsl disconnecte.  Sync speeds are normal. 6+ SNR 

 

Please advise.