Fee refund

[CHICHUANLEE]

Hi Team,

I requested a refund of AUD10 for unsuccessful process of direct debit, your customer team said it would be ok, but I have not yet received the payment , could you please check it? Thanks. 

[Shane]

Hi @CHICHUANLEE 

Let us help check the status of the refund and chase this with our Account Specialists Team. Could you shoot us a PM with your details?

How to send a PM? 

Regards,

Hi Team,

I requested a refund of AUD10 for unsuccessful process of direct debit, your customer team said it would be ok, but I have not yet received the payment , could you please check it? Thanks.