Fee refund

CHICHUANLEE
Level 2

Hi Team,

 

I requested a refund of AUD10 for unsuccessful process of direct debit, your customer team said it would be ok, but I have not yet received the payment , could you please check it? Thanks. 

1 REPLY 1
Anonymous
Not applicable

Hi @CHICHUANLEE 

 

Let us help check the status of the refund and chase this with our Account Specialists Team. Could you shoot us a PM with your details?

 

How to send a PM? 

 

Regards,

 

Hi Team,

 

I requested a refund of AUD10 for unsuccessful process of direct debit, your customer team said it would be ok, but I have not yet received the payment , could you please check it? Thanks.