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Great Speed 9-5 but awful outside those hours 5G internet

abbeb22222
Level 2

Hi,

 

I have been noticing that after work and on the weekends our internet speeds were feeling slow, so I started tracking it.

 

During buisness hours 9-5 I am almost always getting between 140-160mbps which is great.

 

However almost without fail after these hours my speeds drop to 6-14mbps, it has become a problem where we can't even play a game and stream a movie at the same time.

 

I have tried rebooting the router, changing its position in the house (can never seem to get that 4th light to light up no matter where I put it)

 

Anyone else seeing similar stuff on the 5g plan?

1 REPLY 1
Angeli
Moderator

Hi @abbeb22222

 

Welcome to TPG Community! 

 

I can have our Engineering Team to check on the speed that you are getting at night. Kindly message your TPG customer ID and I'll have it organised. 


How do I private message (PM) in the community
 

Regards, 

Angeli