TPG Community

Get online support

HG630 modem WiFi keeps droping out

Preman
Level 2

Error messages

2020-9-23 9:50:51 User Management upnp 1 TR064 set action(AddPortMapping) failed ! ErrorCode: 501
2020-9-23 9:50:51 User Management upnp 1 TR064 set action(AddPortMapping) failed ! ErrorCode: 501
2020-9-23 9:35:51 User Management upnp 1 TR064 set action(AddPortMapping) failed ! ErrorCode: 501
2020-9-23 9:35:51 User Management upnp 1 TR064 set action(AddPortMapping) failed ! ErrorCode: 501

1 REPLY 1
Riezl
Moderator

Hi @Preman , please send us a private message with your TPG customer ID, username and completed address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community