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HG630 modem WiFi keeps droping out

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Level 1a

Error messages

2020-9-23 9:50:51 User Management upnp 1 TR064 set action(AddPortMapping) failed ! ErrorCode: 501
2020-9-23 9:50:51 User Management upnp 1 TR064 set action(AddPortMapping) failed ! ErrorCode: 501
2020-9-23 9:35:51 User Management upnp 1 TR064 set action(AddPortMapping) failed ! ErrorCode: 501
2020-9-23 9:35:51 User Management upnp 1 TR064 set action(AddPortMapping) failed ! ErrorCode: 501

1 REPLY 1
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Moderator

Hi @Preman , please send us a private message with your TPG customer ID, username and completed address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community