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How do I cancel my ADSL service?

Level 1

Please cancel my ADSL internet account effective immediately. This will mean we will no longer have any services with TPG. We are not in contract with TPG and therefore have been advised that no fees will apply. Do not delay this request as you will need to backdate the cancellation. I am pre-paid up until March so TPG no longer has authority to take any more money out of my account.  

 

I am unable to finalise my account and cancel future card payments but no longer authorise you to charge on a monthly basis as of today.

 

I have made nuerous attmepts and spent hours tied to my pc trying to cancel via chat.