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How do I check my internet connection?

Level 1
How do I check my internet connection? It has been working fine for months, but suddenly the modem is not registering a connection. This happened previously and it was to do with the line being disconnected from the street. Please advise.

Hi @awoodlands ,


Welcome to the community!


I would love to help and check the connection of your service. To better understand the situation, PM me your account details (Username/Customer ID together with the address on file).


In case you need a reference: How do I private message (PM) in the community