TPG Community

Get online support

How long does it take to be notified about an nbn appointment

Highlighted
Level 1c

It seems a communication business TPG again to fails to provide its customer notification of the NBN appointment. How does this customer find out about an appointment?. NBN sends the customer an urgent remainder that in under 23hrs that customer been available for a home visit.

Well TPG that's not going to happen. I haven't received notification about a date/time by my service provider. 

So a reminder is a complete and utter joke for a customer of a business, that's core service to provide communications