How to contact?

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Level 1b
Hi,
Has anyone had any luck getting in contact with TPG? I have moved address and no longer require the service but can’t get through to cancel it so I am now paying for internet at two addresses. I’ve tried the online chat and have tried phoning a number of times and can’t get through. Tonight I have been on hold for 2.5hrs and customer service shuts at 9pm so assuming I won’t get through again. Is there any other way to get in contact with them? Thanks!
1 REPLY 1
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Moderator

Hi @Han1 


Thanks for your query!


Let me have a look and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M