I NEED INTERNET

dm20162017
Level 2

I've been trying to get in touch with support for over a week now...impossible...I just moved house, I needed to move my service but no one would answer me and I can not move my service online myself - I tried...so now I moved house and I am paying for internet I do not have because it does not work! Can somebody please or cancel my account or move my service or offer a new service that will work?! 

1 REPLY 1
BryanR
Moderator

Hi@dm20162017

 

Sorry to her of these issues.

 

Could you please send me a PM (private message) with your CID (customer identification number) or UN (Username) or your mobile phone number.

 

So I can check this service for you.

 

To learn how to send a private message, click here.  

 

Thanks

Bryan