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I am on the 100 plan, and it is painfully slow.

streatfield22
Level 2

The speed per TPG 12,7/0.3.

I hope someone can help me resolve this.

1 REPLY 1
Riezl
Moderator

Hi @streatfield22 , we've created some articles that will help you troubleshoot the Slow speed issue.

 

If you are using a WIFI connection, then you may check these links to improve your home network.

 

If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community