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I applied to have my connection moved over 3 weeks ago and I still haven’t got internet.

rosiejumelet
Level 2
I applied for my connection to be moved over 3 weeks ago and haven’t heard anything from TPG since then. It has been impossible to get onto anyone for any help. I need this connection to work from home. I am also still being charged despite not having internet for 3 weeks. Can anybody help me!!!