My upload range mostly range from 0.45 to 0.8mbps depending on which testing app I use. This is very slow and it appears that many people are experiencing similar speed issue as in the support questions.
Can you please check for me. Thank you.
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We'd like to look into this and check what can be done to improve the speed you are getting at the moment.
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From what I can tell you're on the NBN12 plan which means that your download speed can go as high as 12Mbps while you can get up to 1Mbps for upload.
There's actually no guaranteed number for the upload, but based on the test results I have, your modem is detecting more than 1Mbps from the line. The most likely issue you're having is the transfer rate from the modem to your devices. This could be due to either bandwidth sharing or WIFI-related issue.
Can you provide me the following:
Nonetheless, I have refreshed your connection on my end to see if that will help. Can you run another speedtest? Let me know how it goes.