TPG Community

Get online support

I have two email aliases from old TPG email account and want to have them set up with own mailbox?

5968808
Level 2

We recently closed one TPG account and tried to move email to another existing TPG account. We now have two aliases for old email, but everything comes to the one in box. How can we get back to separate in boxes with the original email addresses?

1 REPLY 1
Shane
Moderator

Hi @5968808 ,

 

Thanks for raisign this to us, we can have one of our Account Specialists to contact you and discuss details on how to get standalone e-mail. Please shoot me a private message with your account details (Username/Customer ID together with the adderss on file) also include your best contact number and preferred time.

 

How do I private message (PM) in the community 

 

Regards,

 


@5968808 wrote:

We recently closed one TPG account and tried to move email to another existing TPG account. We now have two aliases for old email, but everything comes to the one in box. How can we get back to separate in boxes with the original email addresses?