First I will show the speed test image:
I am currently using NBN50 plan, and I have heard that the logical upload speed for this plan was 20MB/s.
Furthermore, after using the new plan, the download speed on 5G has been decreased for no reason as well.
I have tried to find QoS setting on Huawei home gateaway HG659, however I cannot find such option, please help me to get this problem solved.
Thank you!
Hey @m2k11zh,
I'd love to help fix the speed issue affecting the service, shoot me a Private Message with your account details (Username/Customer ID and the service address on file) also include your best contact number and preferred time.
We'll have one of our Technicians to contact you for real-time test and investigation.
How do I private message (PM) in the community
Regards,
First I will show the speed test image:
I am currently using NBN50 plan, and I have heard that the logical upload speed for this plan was 20MB/s.
Furthermore, after using the new plan, the download speed on 5G has been decreased for no reason as well.
I have tried to find QoS setting on Huawei home gateaway HG659, however I cannot find such option, please help me to get this problem solved.
Thank you!