INCOMPETENT TPG

Rica_R
Moderator

Please accept our sincere apologies for this issue @Vhorlon, we'll chase this matter with our Engineers and let them know that you've already sent the test results and request them to contact you the soonest.  Should you have a preferred time of contact, feel free to let us know. Thank you. 

bh1
Level 2
Level 2

It seems the “issue” is with the wholesaler i.e. Telstra.

 

Change ISP’s and you’ve still got the same wholesaler, same issue and an ISP between you and the wholesaler.

 

I thought someone “in IT” would understand this most basic of facts.