Get online support
Hi there,
My connection is FTTC and i am currently on NBN100 plan. The ping is always close to 10ms in speedtest. I switched my plan from NBN50 to NBN100 but it didn't make any difference. I am using Archer VR1600v router supplied by TPG. I need less than 5ms ping to do certain type of work. Is there anything I can do to improve the ping? Any suggestions would be appreciated.
Hi @rakeshkumar2512, please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account and help with your concern.
To send a PM, please refer to this link: How do I private message (PM) in the community