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Hi @petaarnott,
Welcome to the community!
We did an article that you may find helpful, this will guide you on how to track your TPG service installation. How to track your TPG service installation
In this particular case, we've seen that your application has been withdrawn. Should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/ and we'd be glad to assist you.
Cheers!