I am having trouble with my ADSL connection. It seems to intermittently drop in and out and we often have red lights flash on and off on our modem. I have restarted our modem but it doesn't seem to have helped. We have a Telstra Modem if that means anything.
Welcome to TPG Community!
We have located the account using your community details. We can see an indication that the connection is dropping out and it is possibly due to a line issue, but we'd like to make sure and perform further testing.
Please PM us your best contact number and most convenient time to receive a call.
To send a PM, please refer to this link: How do I private message (PM) in the community