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Internet Not working since late night.

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drbhg111
Level 2

My internet is not working since yesterday night. My work depends on Internet. Please help me connect to the internet at earliest. Thank you.

 

**Post Edited to remove the screenshot showing the account details for privacy and security

1 ACCEPTED SOLUTION

Accepted Solutions
drbhg111
Level 2
Yes, I called technical help desk support and with their guidance, Internet started running. Thq so much.

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3 REPLIES 3
Will
Moderator

Hi @drbhg111 

 

Welcome to the Community!

 

My apologies for the service disruption. We ran some tests and we can detect that the modem is already up and running. It's been connected for the last 3 hours at least.

 

Let me know if you're still having technical difficulties so we can look into it further.

 

Regards,

drbhg111
Level 2
Yes, I called technical help desk support and with their guidance, Internet started running. Thq so much.
Will
Moderator

Thanks for confirming, @drbhg111 

 

Glad to know that your service is already up and running. Should you need further assistance, don't hesitate to drop by. Cheers!