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Internet and phone keeps dropping Out

Fatika_el64
Level 2
Hi, my internet and phone light have been dropping out for a long time now, people have come And tried fixing it but it hasn’t been fixed yet.
2 REPLIES 2
David_M
Moderator

Hi @Fatika_el64 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

David_M
Moderator

Hi @Fatika_el64 


Can you please Private Message(PM) me your Username/CID/Service address for the service you need help on so i can pull up your account.


How to PM.
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45


Regards,
David_M