Internet connection issue

[nuchjaree1]

I has signed up with TPG since 10/7/21 today is 26 is been 16days TPG still can’t get the internet connect . But the worst thing is TPG never explain all trying to contact me at all. I am have to called them try to find out only they can do is I will call you back but never call. Have anyone can give me an answer Why ?

[Riezl]

Hi @nuchjaree1 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community