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Internet connection issues

Level 2

Hi,

I'm experiencing a very slow internet speed for a week now and there were also disconnection with the internet. I tried reboot the modem quite a few times and there were also failure when I did a "browsing internet test". Is it just the line or there is a problem?

thanks! 

3 REPLIES 3
Moderator

Hi @yuirzephillda, we have checked the status of your connection and we are not detecting any fault on the line or network that may affect the speed or its stability.

 

In fact, it shows stable for almost a day now.

 

If you are still having issues, please let us know so we can investigate further. Thank you.

Level 2

It was extremely bad yesterday. I will report it if the internet shows any instability but as for now, it is fine. 

Thanks!

Moderator

Thanks, @yuirzephillda. Feel free to message us should there be any issues. Cheers!