Internet connection not working

[Larissawood]

I have now been on hold for 1.5 hrs with technical support waiting for them to answer.
My internet was working last night and now it’s not

[Shane]

Hi @Larissawood ,

Let us help see what causing issues with the service and get to the bottom of this. Could you shoot us a PM with your details so we can proceed with the initial investigation?

How to send a PM?

Regards,

I have now been on hold for 1.5 hrs with technical support waiting for them to answer.
My internet was working last night and now it’s not